2018-2019 Academic Year Meal Plan Terms and Conditions

PantherMeals meal plans offer unlimited access to an “all you care to eat” dining experience in the Patton Dining Hall, Piedmont North Dining Hall and Piedmont Central Dining Hall. It is very important for you to understand that this agreement is for the FULL ACADEMIC YEAR and is not just for the Fall Semester. The charge for the meal plan you select will be posted to your student account in two equal installments for Fall and Spring.

A. The encoded PantherCard and biometric hand scan is the individual’s key to unlimited and unrestricted access into the dining halls during dining hall operational hours. By accepting the terms of this PantherMeals agreement, the participant agrees to provide a biometric hand scan for use with their PantherCard when entering Patton Dining Hall, Piedmont North Dining Hall or Piedmont Central Dining Hall.

B. It is the sole responsibility of the PantherCard holder signing this agreement to review and understand the benefits and the limitations of the PantherMeals. PantherMeals are not cash accounts and cash withdrawals are not permitted. PantherMeals are based upon an all you care to eat menu subject to a schedule of Monday through Friday in the Patton Dining Hall and Piedmont North Dining Hall. Dining service is provided Monday through Sunday at Piedmont Central Dining Hall. Piedmont Central Dining Hall is only accessible on weekends for persons who choose to purchase the seven (7) day meal plan.

C. Food may NOT be taken out of the Dining Halls, and unruly or disruptive behavior is not permitted in the Dining Halls. PantherDining may suspend or terminate this Agreement without refund for violation of these provisions.

D. The PantherCard holder agrees to abide by the terms of the PantherMeals agreement, as well as all rules and regulations that govern use of PantherCards. Georgia State University reserves the right to change the terms and conditions of PantherCard use and any future changes in terms and conditions regulating the use of the PantherCard, PantherCash, and PantherMeals. Changes made at the discretion of PantherDining immediately apply to all meal plan customers. Any changes made supersede the terms and conditions previously in effect. All fees and other charges are subject to change without notice.

E. No refunds are made for missed meals. PantherMeals are not transferable. PantherMeals payment receipt is required by Student Accounts for each semester of the term no later than 5:00 p.m. on the last day to pay tuition for the semester. Failure to pay for PantherMeals, within two weeks of the date payment is due will result in suspension of PantherMeals until payment is received. All PantherMeals payments and payment penalties are subject to the terms and conditions of this Agreement herein.

F. Georgia State University reserves the right to suspend your PantherCard until your meal plan balance is paid in full. No refunds will be provided for any loss of service(s) in any area of University service(s) due to suspension of PantherCard accounts/assigned privileges.

G. A charge of $35.00 will be assessed for all returned checks, and the PantherCard holder’s PantherMeals and PantherCard accounts will be deactivated until the PantherCard holder deposits funds sufficient to cover the returned check charge plus the amount of the check.

H. To prevent unauthorized use of lost or stolen PantherCards, PantherCard holders should immediately report the lost or stolen card to the PantherCard Office at 404-413-9508 to insure proper deactivation. After business hours, PantherCard holders should report lost or stolen cards to the University Police at 404-413-2100. The PantherCard holder will be responsible for all unauthorized PantherMeals usage of the PantherCard that takes place prior to the cardholder’s notification of theft/loss to the PantherCard Office or the Campus Police as provided above. A replacement fee shall be charged for all replacement PantherCards.

I. Upon request, the PantherCard Office will investigate PantherMeals account discrepancies, and provide a written statement to the PantherCard holder within twenty (20) business days. If an error is found, the PantherCard Office will make the necessary adjustments to the account; if no error is found, the PantherCard Office will provide the PantherCard holder with a written explanation. The PantherCard holder may request copies of the documents used to conduct the investigation.

J. Information about the PantherCard holder’s account will be disclosed to third parties only for the following reasons: in order to complete a transaction; in order to comply with a government agency or court order; in conjunction with all other cardholder accounts in the aggregate but not specific in regard to any individual’s account; or with the PantherCard holder’s written permission.

K. Meals provided through PantherMeals meal plans are non-transferable, and are to be used only by the person to whom the PantherMeals meal plan is authorized. Possession of a PantherCard is a privilege. Ownership of PantherCards lies with the University, and any misuse of a PantherCard or PantherMeals meal plan may result in suspension of the PantherCard and/or PantherMeals privileges up to and including confiscation of the PantherCard by the University and/or disciplinary action. In such instances, no refund will be due nor provided due to period of suspension or confiscation.

Cancellation Policy

L. Persons who decide not to enroll at Georgia State University prior to the first date of service, and after signing up for the Meal Plan may cancel the Agreement upon payment of a ADMINISTRATIVE FEE. All other meal plan cancellations as described will also be subject to a ADMINISTRATIVE FEE, as well as other applicable fees as explained/hereafter. You are ineligible to apply for a current voluntary academic year meal plan once you have canceled it.

M. Enrollees may choose to upgrade from a 5-day to a 7-day meal plan at any time during the Fall or Spring Semester for the additional amount of $101 per Semester. Enrollees cannot change from the 7-day to the 5-day after the first date of service.

N. Cancellation of this Agreement is permitted in the event of graduation, withdrawal from the University, and/or participation in certain off-campus Georgia State University programs (e.g. co-op programs, practice teaching) upon presentation of supporting documentation, the sufficiency of which is determined in the University’s sole discretion, provided that no meals have been consumed before the time of cancellation. All meal plan cancellations as described will also be subject to a ADMINISTRATIVE FEE, as well as other applicable fees as explained/hereafter.

O. Cancellation of this Agreement is permitted if PantherDining is unable to provide for a student’s dietary needs as prescribed by a physician to address a health problem. Except as otherwise provided herein, the Agreement may not be terminated because of dietary choices made for other reasons.

P. No refunds or credits will be issued to students unable to use PantherMeals due to interruption or termination of enrollment as the result of University disciplinary action.

Academic Meal Plan Cancellation Schedule (Fall 2018 – Spring 2019)

Please Note: Cancellation forms received after 5 p.m. on business days or on non-business days will be considered received on the next business day. The meal plan holder’s access to the dining halls will be terminated on the day that the cancellation form is received.

Cancellation Form Received Fees Due upon Cancellation
On or before May 31-July 31, 2018 $50 PantherMeals administrative fee
August 1-October 15, 2018

$100 PantherMeals administrative fee + PantherMeals pro rata charges:

Pro Rata Meal Plan Rates Per Day:

5 Day Plan: $23.00

7 Day Plan: $17.00

October 16-November 1, 2018

$200 PantherMeals administrative fee + full semester PantherMeals fee:

5 Day Plan: $1,833.00

7 Day Plan: $1,934.00             

November 2, 2018-February 28, 2019

Full fall semester PantherMeals fee + 1/2 spring semester PantherMeals fee:

5 Day Plan: $1,833.00 + ($916.00)

7 Day Plan: $1,934.00 + ($967.00)

 March 1, 2019 or later

Full spring semester PantherMeals fees:

5 Day Plan: $1,833.00

7 Day Plan: $1,934.00


Spring Semester 2019 Contracts*

*Does not apply to students who have signed up for a meal plan during fall 2018

Cancellation Form Received Fees Due Upon Cancellation
On or before December 1, 2018-January 4, 2019 $50 PantherMeals administrative fee
January 5-February 28, 2019

$200 PantherMeals administrative fee plus pro rata charge of spring semester PantherMeals fee:

Pro Rata Meal Plan Rates Per Day:

5 Day Plan: $23.00

7 Day Plan: $17.00

March 1, 2019 or later

Full spring semester PantherMeals fee:

5 Day Plan: $1,833.00

7 Day Plan: $1,934.00