What We Agree to Do
All-Access Plans:
We agree to give you all-access meal plan service during the fall semester of 2020 and the spring semester of 2021. Your encoded PantherCard is your key to unlimited access to Patton, Piedmont Central, and Piedmont North Dining Halls whenever they are open for meal plan service. Because of remodeling, maintenance, and other things that can arise, we cannot promise that each of the three dining halls will be open all year. (If you lose your PantherCard, you may obtain another one at the PantherCard office located at Campus Services. We cannot give you a temporary card.)

If you choose the 7-day plan, you will have unlimited access seven days a week whenever the dining halls are open for meal plan service. If you choose the 5-day plan, you will have unlimited access Monday through Friday whenever the dining halls are open for meal plan service.

Meal plan options may be upgraded after your initial choice with no penalty only if the new plan has a higher dollar amount.  For example, if you chose a 5 Day +120 PantherPoints plan and wanted to upgrade to a 7 Day plan, you could do it without penalty.  However, you could not downgrade to a 5 Day plan, if you chose a 7 Day + 120 PantherPoints, you cannot change your plan because there is no plan with a higher value.

All-Access Plans with PantherPoints:
We agree to give you all-access meal plan service plus flexible spending points to be used in any PantherDining locations on campus. (Please note: Panda Express and Saxby’s are not included). Your PantherPoints will be accessible via your PantherCard. PantherPoints are equivalent to monetary amounts—1 PantherPoint = $1 when using them at a PantherDining location.

Any PantherPoints remaining unused at the end of the fall semester will be made available for use during the spring semester. At the end of the spring semester when academic year service concludes, the balance of the unused PantherPoints will remain for your use for up to one year from the date of your last PantherPoints activity or at the point your PantherCard is deactivated, whichever comes first. All unclaimed PantherPoints will be used for student food insecurity programs on campus.

PantherPoints will be refunded in the event of an emergency closure of the university or cancellation of the meal plan minus the 20 bonus points.

PantherDining Locations

Unit	Unit Type	Location
Chick-fil-a	Retail	Bookstore Building, First Floor
Legal Grounds	Retail	College of Law, Ground Floor
Panther’s Club	Retail	Student Center West, Third Floor
Piedmont Central Dining Hall	All-You-Care-To-Eat	Piedmont Central, First Floor
Piedmont North Dining Hall	All-You-Care-To-Eat	Piedmont North, First Floor
Steak ‘n Shake	Retail	Student Center West, Third Floor

Social Distancing:
If social distancing must be in effect during any meal plan service, PantherDining will make every effort to ensure that all meal plan holders are still granted unlimited access to the dining facilities.  PantherDining reserves the right to alter meal plan service based on state or federal social distancing guidelines. These alteration may include, but are not limited to, staff served meals, reserving times to eat in the dining facilities, to-go meal options, time limits on how often meal plan holders can enter the facility, and time constraints on when meal plan holders can eat.

If PantherDining provides to-go meal options to meal plan holders the following guidelines will apply to all to-go meals. Failure to follow these guidelines could result in termination of meal plan right without a refund.

• Time restrictions will be placed on meal plans if a to-go option is offered. The meal plan holder will not be allowed to pick up a to-go meal if they have eaten in the dining hall within 3 hours before picking up the meal. They will also not be allowed to dine in the dining hall or pick up another to-go meal for 3 hours following the pickup of the meal.
• To-go meals are for the consumption of the meal plan holder only.
• The meal plan holder is responsible for maintaining proper food safety guidelines after picking up a meal. Cold food should be held below 41F and hot food above 135F. PantherDining is not responsible for food safety after the food has been picked up by the meal plan holder.
• We recommend to-go meals be consumed immediately after picking it up and should be discarded after one hour.

Students prohibited from entering the dining hall because of illness can arrange to have a to-go meal with PantherDining. See parameters in the previous section for guidelines.

Service Dates and Times:
Dining halls will be open for their regularly scheduled service throughout the semester except for scheduled school breaks and holidays. The schedule of dining service is as follows during the 2020-2021 academic year.

First Day of Fall Service	Wednesday, August 19, 2020
Labor Day (Weekend Hours)	Monday, September 7, 2020
Thanksgiving Break (No Service)	Sunday, November 22 – Saturday, November 28, 2020
Last Day of Fall Service	Tuesday, December 15, 2020
First Day of Spring Service	Monday, January 11, 2021
MLK Holiday (Weekend Hours)	Monday, January 18, 2021
Spring Break (No Service)	Sunday, March 14 – Saturday, March 20, 2021
Last Day of Spring Service	Tuesday, May 4, 2021

If you have chosen a plan with PantherPoints, please refer to our website dining.gsu.edu for precise operating dates for our retail locations.

What You Agree to Do
In signing and submitting the meal plan contract to PantherDining, you agree to make payment on your student account according to billing instructions published by Georgia State University. The charge for the meal plan you select will be posted to your student account. You will receive notification of the meal plan charge posting to your student account via the e-mail address you have registered with Georgia State University. It is very important for you to understand that this agreement is for the FULL ACADEMIC YEAR and is not just for the fall semester. The spring semester meal plan charge for the plan you choose will be automatically transmitted to your student account in keeping with the schedule issued by the Office of Student Accounts.

You agree NOT to take food out of the dining halls. If you take food out of the dining halls, then we can take away your meal plan rights without giving you a refund.

You agree NOT to allow others to use your PantherCard to access any PantherDining location. If you allow unauthorized access or use, then we can take away your meal plan rights without giving you a refund.

You agree to behave responsibly in the dining halls. If you behave irresponsibly in the dining halls, then we can take away your meal plan rights without giving you a refund. If interruption of enrollment occurs as a result of university disciplinary action, no refund credits will be made to your student account after the fourth week of the semester.

Your Meal Plan Bill of Rights
If you decide that you do not want to be on the meal plan, or if you do not enroll at Georgia State University, and you let us know before the first serving day of the fall semester (August 20, 2020), then you have the right to leave the meal plan. The amount charged to your student account for the meal plan will be credited in full.

If you decide to withdraw from the university, you may cancel your meal plan agreement. Refunds in the form of a credit to your student account will be made based on your official withdrawal date or your last day of dining, whichever is later. No refunds will be issued following 30 days after the start of meal plan service for the semester.

If you are enrolled spring semester and decide to cancel the Spring Semester portion of your Meal Plan contract, then you have the right to leave the Meal Plan. If you cancel before the first meal plan serving day of Spring Semester (January 11, 2020) then 85% of the charge to your student account will be credited.

For more information regarding the specific meal plan cancellation schedule, see the table under “Cancellation Schedule” at dining.gsu.edu. All cancellation requests need to be made in person, at the PantherDining Office, located at 75 Piedmont Ave. NE, Suite 731 Atlanta, GA 30303.

If you graduate fall semester and/or if you are not enrolled in spring semester classes held on the Georgia State University campus (like the Study Abroad Program), then you have the right to cancel the spring portion of your meal plan agreement. You will need to fill out a request to cancel at the PantherDining office. Upon verification, the amount charged to your student account for the spring semester portion of your meal plan will be credited in full.

If a physician prescribes a special diet for you to address a health challenge and PantherDining is unable to provide the special diet, then you have the right to leave the meal plan, and charges for future meals to your student account will be credited in full. Our on-staff registered dietitians are ready to help with counseling to make the meal plan work for you. You cannot leave the meal plan because of a diet that you follow for other reasons or because you have committed to eating somewhere else (like a sorority, fraternity or other social organization), so be sure the meal plan is right for you before you sign up.

Other Important Information

 This agreement is for the FULL 2020-2021 academic year, beginning on August 19, 2020 and ending on May 4, 2021 or for the remainder of the 2020-2021 academic year if entered after the beginning of fall semester.

Signing up for the meal plan is not the same thing as admission to the university. You cannot participate in the meal plan unless you have a valid Georgia State University PantherCard.

This agreement is severable. That means that if any part of the agreement is invalid, the rest of the agreement remains valid.

Sign up online at dining.gsu.edu or return this agreement without payment to: PantherDining, 75 Piedmont Ave. NE, Suite 731, Atlanta, GA 30303. Do not send money; billing will be processed through your student account at the Office of Student Accounts.

This information is subject to change.

Cancellation forms received after 5 p.m. on business days or on non-business days will be considered received on the next business day. The meal plan holder’s access to the dining halls will be terminated on the day the cancellation form is received.

Meal Plan Semester	Cancellation Form Received	Refund Amount
Fall 2020	Before August 19, 2020	Full Refund (Fall and Spring)
	August 19 – August 25, 2020	85% Refund minus Daily Pro Rate
	August 26 – September 1, 2020	75% Refund minus Daily Pro Rate
	September 2 – September 8, 2020	50% Refund minus Daily Pro Rate
	September 9 – September 17, 2020	40% Refund minus Daily Pro Rate
	After September 17, 2020	No Refund
Spring 2021	August 19, 2020 – January 10, 2021	85% Refund
	January 11 – January 17, 2021	85% Refund minus Daily Pro Rate
	January 18 – January 24, 2021	75% Refund minus Daily Pro Rate
	January 25 – January 31, 2021	50% Refund minus Daily Pro Rate
	February 1 – February 9, 2021	40% Refund minus Daily Pro Rate
	After February 9, 2021	No Refund

Daily Pro Rate Amount
5-Day Meal Plans: $17
7-Day Meal Plans: $23