The encoded PantherCard and biometric hand scan is the individual’s key to unlimited and unrestricted access into the dining halls during dining hall operational hours. By accepting the terms of this PantherMeals contract, the participant agrees to provide a biometric hand scan for use with their PantherCard when entering the dining halls.
It is the sole responsibility of the PantherCard holder signing this contract to review and understand the benefits and the limitations of PantherMeals. PantherMeals are not cash accounts, and cash withdrawals are not permitted. PantherMeals are based upon an all-you-care-to-eat menu subject to a schedule of Monday through Friday or Monday through Sunday in the dining halls.
Food may not be taken out of the dining halls, and unruly or disruptive behavior is not permitted in the dining halls. PantherDining may suspend or terminate this contract without refund for violation of these provisions.
The PantherCard holder agrees to abide by the terms of the PantherMeals contract, as well as all rules and regulations that govern use of PantherCards. Georgia State University reserves the right to change the terms and conditions of PantherCard use and any future changes in terms and conditions regulating the use of the PantherCard, PantherCash and PantherMeals. Changes made at the discretion of PantherDining immediately apply to all PantherMeals customers. Any changes made supersede the terms and conditions previously in effect. All fees and other charges are subject to change without notice.
No refunds are made for missed meals. PantherMeals are non-transferable. PantherMeals payment receipt is required by student accounts for each semester of the term no later than 5 p.m. on the last day to pay tuition for the semester. Failure to pay for PantherMeals, within two weeks of the date payment is due, will result in suspension of PantherMeals until payment is received. All PantherMeals payments and payment penalties are subject to the terms and conditions of this contract herein.
An NSF fee, determined by student accounts, will be assessed for all returned checks, and the PantherCard holder’s PantherMeals and PantherCard accounts will be deactivated until the PantherCard holder deposits funds sufficient to cover the returned check charge plus the amount of the check.
To prevent unauthorized use of lost or stolen PantherCards, PantherCard holders should immediately report lost or stolen cards to the PantherCard office at 404-413-9508 to insure proper deactivation. After business hours, PantherCard holders should report lost or stolen cards to the university police at 404-413-2100. The PantherCard holder will be responsible for all unauthorized PantherMeals usage of the PantherCard that takes place prior to the cardholder’s notification of theft/loss to the PantherCard office or the campus police as provided above. A replacement fee shall be charged for all replacement PantherCards.
Upon request, the PantherCard office will investigate PantherMeals account discrepancies and provide a written statement to the PantherCard holder within 20 business days. If an error is found, the PantherCard office will make the necessary adjustments to the account; if no error is found, the PantherCard office will provide the PantherCard holder with a written explanation. The PantherCard holder may request copies of the documents used to conduct the investigation.
Information about the PantherCard holder’s account will be disclosed to third parties only for the following reasons: to complete a transaction, to comply with a government agency or court order, in conjunction with all other cardholder accounts in the aggregate but not specific regarding any individual’s account, or with the PantherCard holder’s written permission.
PantherMeals are non-transferable and possession of a PantherCard is a privilege. Ownership of PantherCards lies with the university, and any misuse of a PantherCard may result in its confiscation by the university and/or disciplinary action.
Persons who decide not to enroll at Georgia State University prior to the first date of service and after signing up for PantherMeals may cancel the contract upon payment of a $50 administrative fee. All other PantherMeals cancellations as described will also be subject to a $50 administration fee, as well as other applicable cancellation fees as explained hereafter. If you elect to cancel your PantherMeals, you will be charged a daily fee of $33 per day for every day that meal service was available from the beginning date of your chosen PantherMeals plan until the day that your PantherMeals cancellation is approved. This amount will be charged to your student account.
Cancellation of this contract is permitted without charge in the event of graduation, withdrawal from the university and/or participation in certain off-campus Georgia State University programs (e.g. co-op programs, practice teaching, etc.) upon presentation of supporting documentation, the sufficiency of which is determined in the university’s sole discretion, provided that no meals have been consumed before the time of cancellation.
Cancellation of this contract is permitted if PantherDining is unable to provide for a student’s dietary needs as prescribed by a physician to address a health problem, with documentation provided by the office of disability services. Except as otherwise provided herein, the contract may not be terminated because of dietary choices made for other reasons.
No refunds or credits will be issued to students unable to use PantherMeals due to interruption or termination of enrollment as the result of university disciplinary action.
Please note: This information is subject to change.